VeryWell KYC & AML Policy

VeryWell applies KYC and AML procedures to confirm user identities, prevent fraud, and maintain compliance with all applicable legal and regulatory requirements in the United Kingdom. The following principles underpin this commitment:

• Fair and equal conditions for all users on the platform;
• Protection of user safety and personal data at every stage of account use;
• Full transparency in how identity checks and transaction monitoring are conducted;
• Ongoing compliance with UK regulatory requirements, including obligations set by the Gambling Commission and relevant financial crime legislation;
• Prevention of the platform being used as a vehicle for money laundering, terrorist financing, or other illicit activity.

Every new user must complete identity verification before accessing the full range of platform features, including withdrawals and certain deposits. Depending on the account activity and risk profile, the following categories of documentation may be requested:

• A valid, government-issued photo ID, such as a passport, national identity card, or driving licence;
• Proof of address issued within the last three months, such as a utility bill, bank statement, or official correspondence;
• Confirmation of ownership of any payment method used on the account, which may include a bank statement, screenshot, or supporting letter;
• Additional documentation as required during enhanced due diligence reviews or in response to specific account activity.

VeryWell maintains a robust set of controls designed to prevent money laundering, counter-terrorism financing, and any form of illegal financial activity on the platform. The following security measures are applied across all accounts and transactions:

• Continuous transaction monitoring to identify patterns of suspicious activity;
• Automated detection rules that flag irregular or potentially high-risk behaviour in real time;
• Enhanced due diligence procedures applied to accounts that present elevated risk indicators;
• Manual review of large transfers or transactions that fall outside expected user behaviour;
• Risk scoring applied to accounts based on deposit patterns, withdrawal frequency, and other relevant factors;
• Screening against international sanctions lists and Politically Exposed Persons (PEP) databases;
• Reporting of suspicious activity to the relevant UK authorities, including the National Crime Agency (NCA), in accordance with reporting obligations under the Proceeds of Crime Act 2002.

A number of actions are strictly prohibited on the platform in support of KYC and AML compliance, as well as the broader security of all users. The following activities are forbidden:

• Registering or operating more than one account on the platform;
• Submitting forged, altered, or stolen documentation during the ID verification process;
• Attempting to use the platform to launder funds or obscure the origin of money;
• Manipulating systems, processes, or account structures to circumvent security measures;
• Sharing, selling, or otherwise transferring account access to another individual;
• Using payment instruments that are not owned or controlled by the registered account holder;
• Providing false or misleading personal information at registration or during any subsequent document submission.

Any breach of KYC or AML obligations, or any attempt to circumvent the platform’s security measures, will result in immediate enforcement action. Depending on the nature and severity of the violation, measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings derived from non-compliant conduct, and reporting to the relevant competent authorities where applicable under UK law.

Each account holder is responsible for ensuring that all personal information provided to the platform is accurate, complete, and kept up to date at all times. Users are required to complete the identity verification process promptly upon request and to respond to any follow-up requests for additional documentation without undue delay. All payment methods used on the account must be owned and controlled solely by the registered account holder, and the use of third-party instruments is not permitted. Users are also expected to notify the platform if they become aware of any suspicious activity relating to their account or any transactions they did not authorise. Failure to fulfil these responsibilities may result in restrictions being placed on account access, pending further review.

VeryWell is committed to maintaining a secure and transparent environment in which all users are treated equally and all activity is governed by consistent, clearly defined standards. The following principles guide the platform’s approach to user safety and fair play:

• Full compliance with applicable KYC and AML standards as required by UK regulatory requirements;
• Strict confidentiality and protection of personal data in accordance with UK data protection law;
• Ongoing monitoring for suspicious activity to safeguard the integrity of the platform;
• Active prevention of manipulation, unfair behaviour, and any form of system abuse;
• Dedicated support available to users with questions or concerns relating to account protection and safety;
• Shared responsibility between the platform and its users in upholding a secure gambling environment;
• Equal conditions applied to all users, with no exceptions based on account standing or transaction volume.